About Appen
Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.
Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.
At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.
At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As our Global Solutions Leader for our rapidly expanding AI products and services, you will guide our customers and partners to achieve tangible data-driven outcomes through our innovative products, helping customer teams to integrate our services into their ecosystem. You will work closely with our sales and product teams, acting as a technical advisor and a customer advocate, while managing and growing a team of Solution Architects.
In your leadership role you will be an AI & LLM expert, leading clients through the adoption of our technologies, including hands-on building of technologies. You will help create playbooks and process, manage team performance, and develop new solutions based on our AI product and services portfolio.
Qualifications
- Degree in Computer Science, Information Systems, Engineering, or equivalent experience
- 5+ years in a Leadership role delivering projects in Data Science/Machine Learning, with a preference for LLM technology.
- Strong interest in Generative AI and LLM products
- People management, team leadership and development experience
- Coding experience (Python, R, Java, Spark, Scala or SQL)
- Familiarity with data storage and computing infrastructure for data of all sizes (SQL, NoSQL, Hadoop, Spark, on-premise, and cloud)
- Knowledge of machine learning libraries and techniques
- Experience in pre-sales or post-sales role with external clients across various industry markets
- Excellent writing and communication skills, with the ability to demonstrate technical concepts and present to a wide range of audiences
- Comfort in designing and implementing architectures within a public cloud (AWS, Azure or GCP)
- Exposure to big data technologies, including Spark, AI, Data Science, Data Engineering, etc.
- Willingness to travel
Appen is the global leader in data for the AI Lifecycle with more than 25 years’ experience in data sourcing, annotation, and model evaluation. Through our expertise, platform, and global crowd, we enable organizations to launch the world’s most innovative artificial intelligence products with speed and at scale. Appen maintains the industry’s most advanced AI-assisted data annotation platform and boasts a global crowd of more than 1 million contributors worldwide, speaking more than 235 languages. Our products and services make Appen a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government. Appen has customers and offices globally.
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