PromptHero FAQ

    If your account has been closed, you won't be able to use the site anymore. We close accounts when we detect account activity that violates our terms of service (TOS). User safety is always at top of mind, and we don’t take violations of our policies lightly.

    At the moment, we don't offer a formal appeal process. If your account was closed, you won’t be able to sign up for PromptHero again. All alternative accounts you try to create will be automatically closed as well.

    If you had a PromptHero subscription or had paid for a product, it's automatically cancelled. If your last payment was within 7 days, it is automatically refunded.

      We want to keep PromptHero a positive, fun and harm-free community which should be welcoming for anybody wherever they're from and however they look like. You can help by following these terms of service (aka the TOS). We time out and sometimes ban people who do not. At the moment, we don't offer a formal appeal process. If your account was closed, you won't be able to sign up for PromptHero again.

      These terms apply to PromptHero and any other of PromptHero's sites, apps, communities on any platform, any of its meetups and/or any of its online or offline events or properties.

      Informal summary:

      - PromptHero's sites are crowdsourced and have user-generated content, so don't rely on the data and always double check if the data you're using is free of legal charges and legal to be used in other sites.
      - User-generated and user-uploaded data and content will be moderated. We strive to keep PromptHero a community free of harm. In particular, but not limited to, we will strongly moderate any content that portrays characters or human-like entities that resemble underage persons, even remotely. Portraying or insinuating nudity or illegal or morally reprehensible behavior against anything that resembles a minor will not be tolerated in PromptHero and will result in an immediate and permanent ban from our sites and the deletion of all content related to the offense and/or the user in question. Since there's no way of checking whether an AI-generated person-like character is underage or not, we will error on the side of caution and will moderate aggresively to delete any dubious content from our platforms.
      - We're not liable if you get hurt because of our site, app, data, meetups or anything we offer you.
      - Before using our prompts in other websites, see if it complies with the law and the other sites' legal restrictions. We're not responsible for that.
      - You allow us to publish the stuff you contribute to this site indefinitely.
      - When entering your email during sign up, we may use it to contact you.
      - When providing feedback (through the feedback form or any other way), you agree to let us use it to improve the site/app.
      - We collect analytics data including your IP, location and actions on this site to make it better
      - We also use your IP, location and actions on this site to personalize it (e.g. show you the best prompts for you based on your likes)
      - We use public profile names, info and images on the site and our social media, for example when tweeting a new feature.
      - If you upload content against our TOS to any of our platforms, we have the right to ban you, delete your account prevent you from ever signing up again using different accounts.


      Official legal terms:

      Data and content on PromptHero is crowdsourced from lots of people's inputs, data sets and public APIs. By the nature of the data, it's impossible to get it completely accurate and harm-free. Therefore, we accept no responsibility for any loss, injury or inconvenience resulting from using PromptHero's websites and apps. You should verify data before you use it.

      PromptHero accepts no liability or responsibility to any person or organisation as a consequence of any reliance upon the information contained in its sites like PromptHero and any other of its sites and properties.

      To the full extent permitted by applicable law, you agree that in no event shall PromptHero be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if any PromptHero has been advised of the possibility of such damages) arising out of or in connection with (a) PromptHero or this Agreement or the inability to use PromptHero (however arising, including our negligence), (b) statements or conduct of or transactions with any member or third party on PromptHero, (c) your use of PromptHero or transportation to or from PromptHero events, attendance at PromptHero events, participation in or exclusion from PromptHero groups or PromptHero events and the actions of you or others at PromptHero events, or (d) any other matter relating to PromptHero. Our liability to you or any third parties in any circumstance is limited to the greater of $100 or the amount of fees, if any, you paid to us in the 12 months prior to the action that may give rise to liability.

      We collect data about your browser, IP, location for analytics purposes. If you contribute any content or data to the site, including but not limited to uploading prompts, metadata, posts on the site and messages on the chat, your profile information, profile photos, meetup photos or other photos, you provide us with a perpetual license to broadcast, display, distribute, sell and produce derivatives from your contributions including on other platforms (including but not limited to Slack, Discord, Twitter, Instagram, TikTok, Facebook and YouTube) in the future.

      Every effort is made to provide information that is accurate. However, materials contained in PromptHero's websites, apps, communities and its properties are subject to change at any time by appropriate action of PromptHero. We give no assurance or warranty that information on this site is current, and take no responsibility for matters arising from changed circumstances or other information or material which may affect the accuracy or currency of information on this site.

      Copyright in PromptHero's websites, apps, communities and its properties rests with PromptHero unless otherwise stated.

      We reserve the right to permanently ban any user from our websites for behavior that goes against our TOS. We will be the sole judge of guidelines violations and we do not offer appeals or refunds in those cases.

      By using PromptHero, you agree to not promote your website, application, app, software, product, business or yourself by posting links to them, or posting messages to direct users to them, on any of PromptHero sites or apps. PromptHero reserves the right to terminate your account, keep your membership fee and charge you $300 per spam message or post as a fine.

      Users are liable for Fees for Membership together with all applicable taxes. Users may cancel their Membership at any time by logging into their account via the descriptor website indicated on their credit card statement or by going to the Settings page while logged in. Users must cancel their Membership 24 hours prior to the rebill date if they do not wish their Membership to renew with associated Fees. Up until the date a Membership is canceled the User authorizes PromptHero to continue charging the User's Payment Method to pay: (i) Fees for Membership; (ii) all purchases of other products, services and entertainment provided by PromptHero; and (iii) other liabilities of yours to PromptHero or any third party.

      Delayed Transactions. In the event a User's Payment Method was declined. PromptHero may attempt to process the transaction again under the same conditions as the transaction was initiated by the User, within a few days of the User's first attempt to purchase their Membership. Where the Payment Method is approved in such a circumstance, the User will receive an email confirming the successful completion of their transaction.

      Memberships may be canceled on the Settings page. If a Membership is canceled before the renewal date the User will cease to have access for the remainder of the period already paid.

      Many of our websites, apps and communities contain user generated data that is subjective, may not be accurate or may be offensive to you. We are not liable for any damages that result from using this data.

      The information posted on our websites, apps and communities should not be considered legal, financial or other advice and is not intended to replace consultation with a qualified professional or specific written confirmation from PromptHero. We do not answer specific legal or financial questions.

      PromptHero's websites, apps, communities and its properties is provided on an “as is”, “as available” basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty arising from a course of dealing, usage, or trade practice. No advice or written information provided shall create a warranty; nor shall members or visitors to the site rely on any such information or advice. This publication is not intended to be a contract, explicit or implied, and PromptHero reserves the right to make changes to the information contained.

      The user assumes all responsibility and risk for the use of PromptHero's websites, apps, communities and its properties and the Internet generally. We accept no liability or responsibility to any person or organisation as a consequence of any reliance upon the information contained in this site. Under no circumstances, including negligence, shall anyone involved in creating or maintaining PromptHero's websites, apps, communities and its properties be liable for any direct, indirect, incidental, special or consequential damages, or loss profits that result from the use or inability to use the Website and/or any other websites which are linked to this site. Nor shall they be liable for any such damages including, but not limited to, reliance by a member or visitor on any information obtained via the Website; or that result from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or failure of performance, communications failure, theft, destruction or unauthorized access. States or Countries which do not allow some or all of the above limitations of liability, liability shall be limited to the greatest extent allowed by law.

      PromptHero'S SOFTWARE, APPS, WEBSITE, COMMUNITIES AND ANY OF ITS OTHER PROPERTIES ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS, OWNERS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH PromptHero'S SOFTWARE, APPS, WEBSITE, COMMUNITIES AND ANY OF ITS OTHER PROPERTIES OR THE USE OR OTHER DEALINGS IN PromptHero'S SOFTWARE, APPS, WEBSITE, COMMUNITIES AND ANY OF ITS OTHER PROPERTIES.

      Visitors agree to use the Website only for lawful purposes and are prohibited from posting on the Website any unlawful, harmful, threatening, abusive, harassing, defamatory, or obscene material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law. Although in the absence of a specific complaint the postings are monitored for compliance with this provision, in an effort to discourage such conduct, please note that all postings in any forum area will list the author’s name and institution - no anonymous postings will be permitted.

      We may modify these terms from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to these terms, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Platform. By continuing to use the Platform after any changes come into effect, you agree to the revised terms. If you do not wish to accept the revised terms, you can close your account.

      We are distributors (not publishers) of the content supplied by visitors and other third parties. Accordingly, we have no more editorial control over this content than does a public library. Any opinions, advice, statements, services, offers or other information or content made available by members, visitors and other third parties are those of the respective author(s) and we are not responsible for any material posted by third parties. We cannot and do not endorse it in any way, we expressly disclaim any liability associated with material posted by third parties.

      Unless otherwise stated, reference to any products, services, hypertext link to the third parties or other information by trade name, trademark, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by us. Nor is endorsement of us implied by such links. They are for convenience only, as an index in a public library.

      Any information on PromptHero's websites, apps, communities and its properties may include technical inaccuracies or typographical errors. Furthermore, the information may change from time to time without any notice.

      You agree to observe and maintain the confidentiality of all security features relating to use of the Website (including login by email links, access arrangements etc) as notified. PromptHero will not be liable for any unauthorised breach or disclosure of the security features.

      You agree to link back with a web hyperlink or in-app hyperlink to our site on the page or app screen where you use the data from our APIs or site.

      You user data may be used on any of our websites and apps including marketing pages to show current user activity.

      When providing feedback (e.g. by identifying any errors or problems in the operations of PromptHero and its services) through any medium (e.g. the feedback form, email or any other medium), you acknowledge and agree that all feedback will be the sole and exclusive property of PromptHero. You hereby assign to PromptHero and agree to assign to PromptHero all of your right and interesting in and to all feedback, including all intellectual property rights therein.

      You agree to indemnify PromptHero (its employees and agents) for any loss suffered or liability incurred by PromptHero (its employees and agents) arising from any unlawful, unauthorised or improper access or use of the Website or any breach of these terms by you or your employees, contractors or representatives.

      PromptHero does not guarantee constant availability of Website access and accept no liability for down time or access failure due to circumstances beyond its reasonable control (including any failure by ISP or system provider).

      The Site may contain links to other sites on the internet (“Linked Sites”). PromptHero is not responsible for the accuracy, legality, decency of material or copyright compliance of any Linked Site or services or information provided via any Linked Site.

      No data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information we do not warrant and cannot ensure the security of information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

      These terms and conditions will be constructed according to and are governed by the laws of Delaware, USA, regardless of where PromptHero operates or you use PromptHero from.

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