Company Information:
Ark7 pioneers fractional real estate investing and is committed to making it accessible to everyone. We empower the community to invest in rental homes - share by share. We currently feature high-yield, professionally managed rental homes in 8 states and are expanding quickly. Investors love us as a great resource and modern platform to access real estate investment, enjoy true passive income, and diversify their investment portfolio, among other investment classes. The cash distribution is paid to investors monthly.
Customer Success at Ark7:
Ark7 was created for people like us, and we rely on our investor community to drive modern fractional real estate investing forward. The Customer Success team at Ark7 plays a pivotal role at the intersection of marketing, product development, user experience, and data science, working to democratize real estate investment.
Position Title:
Customer Success Specialist
Job Type:
Contractor
Reports To:
This position reports directly to the Director of Investor Relations.
Job Overview:
As our Customer Success Specialist, you will be responsible for delivering exceptional customer service to our user community. Your primary mode of engagement will be through email communication. Your role involves providing professional and timely responses to user inquiries while collaborating with internal team members to ensure a best-in-class user experience.
Location:
Remote
Qualifications:
We are looking for candidates who bring the following qualifications to the table:
Excellent communication skills, both written and verbal.
Proficiency in Google Sheets, Excel, or similar tools.
Prior experience in a customer service role is preferred.
Experience working at a fast-growing tech company or financial services company is also preferred.
Benefits:
Flexible work hours to support work-life balance.
Opportunities for continuous professional development to help you grow in your career.
This job is already closed and no longer accepting applicants, sorry.
