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Job Title: Voice AI Developer - Food Takeaway Market

Company Overview:

AOI Tech is at the forefront of innovation in the food and hospitality industry. We are dedicated to creating a ground-breaking automated voice online ordering system that redefines the customer experience. Our aim is to revolutionize the way food orders are processed and enhance accessibility for consumers in the UK market.

Position Summary:

We are seeking a talented and forward-thinking Voice AI Developer to join our team. The primary objective is to design, develop, and implement an intuitive, human-like voice AI system capable of efficiently handling food orders over the phone. The successful candidate will play a pivotal role in pioneering this technology within the UK market.

Key Responsibilities:

System Development: Design and create an advanced, natural language processing system that enables seamless and conversational order taking over the phone, ensuring a human-like interaction.

Adaptation for UK Market: Tailor the system to the specific nuances of the UK market, including regional accents, dialects, and cultural considerations.

Integration and Testing: Collaborate with cross-functional teams to integrate the voice AI system with existing ordering platforms and conduct rigorous testing to ensure accuracy, reliability, and security.

Continuous Improvement: Implement feedback loops and iterative improvements to enhance the system's performance, accuracy, and user experience.

Documentation and Reporting: Create comprehensive documentation and reports detailing system architecture, functionalities, and any technical challenges encountered during the development process.

Desired Skills and Qualifications:

Expertise in Voice AI: Profound knowledge and experience in developing natural language processing (NLP) systems and voice-based AI technologies.

Programming Proficiency: Strong skills in programming languages such as Python, Java, or C++ along with experience in AI frameworks like TensorFlow, PyTorch, or similar.

Adaptability: Ability to adapt and optimize AI systems for the UK market, considering regional linguistic variations and cultural dynamics.

Problem-Solving: Proven ability to troubleshoot, optimize, and refine systems to deliver exceptional performance and user experience.

Collaborative Team Player: Strong communication and collaboration skills to work effectively within cross-functional teams.

Experience:

Previous experience in developing voice AI systems for conversational interfaces, particularly in the context of food ordering or similar customer service applications, would be highly beneficial.

Education:

A Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related field.

Additional Information:

This position offers an exciting opportunity to be a pioneer in introducing cutting-edge technology to the UK food and hospitality industry. The successful candidate will be at the forefront of innovation, shaping the future of food ordering experiences.

Application Process:

Interested candidates are encouraged to submit their resume along with a cover letter detailing their experience and vision for the development of voice AI systems in the food takeaway market.