Thought Factory, a digital experience and creative innovation firm, seeks a passionate and articulate Technical Lead to join our growing team. As a crucial bridge between our internal development, creative strategy, design, and clients' Chief Technology Officers (CTOs)/Engineering Teams, you will serve as the technical voice of our projects, ensuring seamless communication and understanding.
Responsibilities:
Technical Communication:
- Translate complex technical concepts into clear and concise language understandable to developers and non-technical audiences.
- Act as the primary point of contact for client CTOs, fostering strong relationships and building trust.
- Effectively communicate technical requirements, project updates, and potential roadblocks to internal and external stakeholders.
- Manage expectations and set realistic timelines for project delivery.
- Proactively identify and address any communication gaps or misunderstandings.
Technical Leadership:
- Lead and mentor internal teams, providing technical guidance and support.
- Drive technical decision-making, ensuring alignment with project goals and client needs.
- Develop and maintain a strong understanding of the latest technologies and best practices.
- Implement and enforce technical standards and procedures.
- Identify and mitigate potential technical risks.
Collaboration:
- Foster a collaborative and open communication environment within internal and external teams.
- Work closely with other departments, including sales, account management, and design, to ensure project success.
- Represent the technical team in meetings and presentations.
Technical Knowledge Needed:
- WordPress/Woocommerce
- Hubspot (CRM/Marketing Automation)
- Salesforce (CRM/Marketing Automation)
- GA-4
- REST APIs
- Database Architecture (MySQL)
- Web Development (HTML, CSS, PHP)
- Web Applications
Technical Knowledge Nice To Have:
- Generative AI Apps & Bots
- Shopify
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