Maximizer is currently seeking an experienced Solutions Consultant with a passion for technical excellence while creating an amazing client experience. The ideal candidate will possess a key set of development and technical skills coupled with outstanding business consulting skills and expertise to enhance our customers’ businesses by building upon Maximizer’s existing functionality and enable our customers to build their businesses and keep existing customers.
What you’ll do:
Consulting
•Perform analysis of the customer’s business processes, data and Maximizer CRM usage to identify opportunities for improvement.
• Participate in the design and implementation of complete Maximizer CRM projects
• Facilitate customer facing sessions in Workshop/Group/Classroom formats
• Strong analytical skills for problem solving and solution development
• Self-starter, and able to manage customer timelines and commitments independently
• Adaptable and flexible to new technologies, people, and environments
• Provide written communications in the form of Proposals, Meeting Minutes, Requirements Documents and Estimations
Technical/Development
• Implement customer requirements through a combination of custom code implementation and configuration
• Develop your expertise of the Maximizer CRM product offering
• Solve Problems, and unique business challenges for our customers
• Keep up to date with new technologies, specifically those around General Web Development, APIs (JSON and RESTful), Mobile Web Development, Responsive UI/UX and real-time data validation.
Project Management
• Own the successful execution of Maximizer implementation projects for our customers.
• Work independently, and alongside your colleagues to achieve customer objectives and meet project delivery timelines.
• Ability to manage the project budget and customer expectations and provide change control through the duration of the project.
• Organize, control, and manage project meetings to gather customer requirements and translate these into valuable solutions.
• Provide weekly status updates to the Maximizer senior team on key projects
Who you are & what you'll bring:
• 4 year degree or 2 year technical diploma in Computer Science, Software Engineering, or Information Technology
• 3+ years of experience where you have been accountable for technical project / program delivery, performing software consulting services in a customer facing role
• Experience developing custom integrations and customizations in a customer facing role
• Programming experience (.NET Languages, MVC, JavaScript, JSON and AJAX)
• Integration experience through APIs (RESTful and JSON-based primarily)
• Microsoft SQL Database and Server experience
• Strong working knowledge of integration paths to Open-Source Platforms (WordPress, MySQL and PHP)
• Experience in a customer-facing pre-sales, technical architecture or consulting role
• A understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Track record of overachievement against quota, goals or similar objective targets
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