Company Overview:
ALS is a leading mortgage brokerage firm dedicated to providing exceptional service to our. We are seeking a motivated and organized individual to join our team as a Mortgage Brokerage Office Administrator. This remote role offers the opportunity to work from anywhere while contributing to the success of our brokerage.
Job Description:
- Provide comprehensive administrative support to mortgage brokers remotely, including preparing documents, scheduling appointments, and maintaining client records.
- Manage virtual communication channels such as email, chat platforms, and video conferencing tools to facilitate smooth operations and collaboration within the team.
- Oversee social media accounts remotely, including content creation, engagement with followers, and promotion of mortgage products and industry updates.
- Develop and execute social media strategies to increase visibility, attract potential clients, and generate leads.
- Conduct online market research to identify potential leads and stay updated on trends in the mortgage industry.
- Assist in virtual lead generation activities such as email marketing campaigns, online networking, and database management.
- Coordinate virtual client meetings and consultations, ensuring a seamless and professional experience.
- Provide excellent customer service to clients via virtual channels, responding to inquiries and addressing concerns promptly and professionally.
- Maintain confidentiality and discretion when handling sensitive client information.
Qualifications:
- Previous experience in mortgage brokerage, office administration, or a related field is preferred but not required.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent written and verbal communication skills, with proficiency in virtual communication tools.
- Familiarity with social media platforms and basic graphic design skills are advantageous.
- Self-motivated with a positive attitude and willingness to adapt to a virtual work environment.
- Ability to work independently and collaboratively in a remote team setting.
- Familiarity with virtual office software such as Microsoft Office, Google Workspace, and project management tools is an asset.
If you are enthusiastic about office administration in the mortgage industry and eager to contribute to the success of a dynamic brokerage firm, we encourage you to apply for this remote opportunity. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for our virtual team. We look forward to reviewing your application!
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