Sword Health Careers

Who we are:

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain . Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over 160+ other established businesses across the world.       

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented SWORD specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than two years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone. 

This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.   

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.  

Our data science team is responsible for instilling and supporting a data-first culture across multiple verticals at Sword by helping other teams leverage their data in the most effective way. The team uses statistics and machine learning to derive insights of an ever-evolving product with the goal of constantly improving patient care.

What you'll be doing:

• Work alongside multiple verticals in the company to identify data-related opportunities;
• Provide insights about behaviours, trends and causal relationships to influence product development as well as the overall company’s strategy;
• Present findings in both written and oral form to relevant stakeholders;
• Participate in the design, execution, and analysis of experiments of product rollouts;
• Instill a rigorous statistical and testing culture across Sword.

• 2+ years of experience in Data Science roles;
• Experience using descriptive and inferential statistics in the context of a product;
• Experience using machine learning to derive insights and find patterns in the data;
• Working knowledge of SQL as well as statistical packages (such as those in R or Python);
• Capable of taking projects from plan to completion with supervision and guidance;
• Ability to learn quickly and dive deep into new subjects;
• Ability to prioritise tasks and not get caught up on unimportant details.

• Experience with irregular time-series/event data;
• Genuine curiosity that drives you to experiment and try new things.

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A stimulating environment with room for creativity;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.

Sword has offices in Porto and Lisbon, so if you want to have a face to face contact you can always work from there!

US Sword Benefits:

Comprehensive health, dental and vision insurance 

Equity Shares

401(k)

Discretionary PTO Plan

Parental leave

US Sword Perks:

Flexible working hours

Remote-first Company

Internet Stipend for remote working

Paid Company Holidays

Free Digital Therapist for you and your family

Portugal - Sword Benefits:

Health, dental and vision Insurance

Meal Allowance

Equity Shares

Portugal - Sword Perks:

Remote Work Allowance

Flexible working hours

Work from home

Unlimited Vacation

Free Digital Therapist for your family

Snacks and Beverages

English Class

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

WHO WE ARE

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.

This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.

Sword Health is looking for a Data Scientist to enable AI/ML projects to power the Sword health platform from end-to-end. You will design, prototype and test novel clinical and digital interventions and models. You’ll leverage supervised and unsupervised machine  learning tree-based decision models, neural networks, clustering, and recommendation engines to understand and change member behavior. You will be part of an exciting team at Sword that is helping our business grow to the next level through novel applications of AI. You will have a tremendous impact on millions of lives.  Read on if you think you've got the right stuff.

What you’ll do:

• Lead data science projects to design, prototype and test novel clinical and digital interventions to understand member musculoskeletal health needs and behavioral tendencies. 

• Leverage advanced programming and large datasets towards those ends, including claims, engagement data, structured and unstructured clinical notes, focused on developing domain expertise in digital health and musculoskeletal care. 

• Work and collaborate with internal stakeholders (clinical affairs, analytics, marketing, clinical operations, growth) to develop strategies and data science products to solve real world problems.

• Work alongside data engineers and product managers to deploy designed and well-tested ML models into practice, helping design appropriate frameworks to test and monitor ongoing model performance (e.g. model drift, data drift) and evaluate true downstream impact on care and operations.

• Provide methodological, statistical, design and analytical guidance for new and ongoing operations and applied research projects. 

• Partner with business groups in the company to identify opportunities to deploy bespoke models and create additional models to answer key questions about member behavior.

About you:

• Minimum 2 years working on multiple projects involving large data sets, including training, testing, and deploying machine learning algorithms into cloud environments, and specific experience with deep learning required (e.g., RNNs, CNNs, etc). Prior experience translating data findings and data science concepts for lay audiences, including the production of presentations for senior-level audiences (excellent verbal and written communication skills) also required.

• Advanced understanding of data science and statistical concepts, computer programming, and their applications to real-world data required. Specifically, strong programming proficiency (e.g., Python, TensorFlow, PyTorch, R, Spark, SQL). Prior experience with code repositories such as git or equivalent is also required.

• Ability to challenge existing ideas and develop and champion new ones that add value to the organization. Ability to analyze problems, issues and opportunities systematically and logically to make decisions that support the mission, vision, values and goals of the organization.

• Understand the biases that data collection and sampling can introduce, and know how to design and implement methods that adjust for those biases when possible.

• Love to discover how things work through the lens of data, are not intimidated by “messy” data sets, and enjoy communicating your insights to broad audiences.

• Ability to communicate data science concepts to non-technical stakeholders.

• Ability to deliver and ship results iteratively on a regular basis to executive stakeholders and produce pipeline-ready code and documentation.

• Take initiative in pushing the team’s thoughts and ideas and exploring novel applications of machine learning techniques to solve problems. Don’t just follow objectives but try to push the boundaries of what is possible in solving for thorny, complex issues as a thought leader within the team.

• Knowledge of healthcare data is a bonus, not required.

• Advanced degree in a related field (MS+) preferred.

• Fluent in English - both written and verbal, required.

Why you should join our rocketship:

• A stimulating, fast-paced environment with lots of room for creativity.

• A bright future at a promising high-tech startup company valued at over $2bn.

• Quarterly travel to HQ in Porto, Portugal (voted one of the best cities in Europe).

• Career development and growth with a competitive salary.

• Chance to make healthcare work better for the people who need it most.

• A flexible environment where you can control your hours (remotely) with unlimited vacation.

• Access to our health and well-being program (digital therapist sessions).

• Remote work policy.

US Sword Benefits:

Comprehensive health, dental and vision insurance 

Equity Shares

401(k)

Discretionary PTO Plan

Parental leave

US Sword Perks:

Flexible working hours

Remote-first Company

Internet Stipend for remote working

Paid Company Holidays

Free Digital Therapist for you and your family

Portugal - Sword Benefits:

Health, dental and vision Insurance

Meal Allowance

Equity Shares

Portugal - Sword Perks:

Remote Work Allowance

Flexible working hours

Work from home

Unlimited Vacation

Free Digital Therapist for your family

Snacks and Beverages

English Class

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.