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Kraken is the technology behind Octopus Energy. 

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

About Octopus

Since 2015, Octopus has been on a mission to bring affordable, green energy to the world. With the help of our in-house developed technology platform, Kraken, we’ve become the 4th largest energy supplier in the UK, opened retailers in 5 other countries, and licensed our software to retail giants including E.ON in the UK and Origin Energy in Australia. We’ve reinvented energy products with smart, data driven tariffs to balance customer demand with renewable generation - and we’re the biggest investor in renewable generation in the UK. Our platform, Kraken, allows our energy specialists to be the most productive in the industry, and we’re looking for someone to join our ML team to use cutting edge technology to make it even better.

Kraken is at the heart of Octopus' success, allowing individual agents to be experts in any problem a customer has by handling the whole customer lifecycle, and this wide remit presents a powerful opportunity for the ML team to work to optimise the platform. We make sure that Kraken provides the right data to continually learn & improve. We use state of the art NLP to analyse customer messages, suggest actions and help to generate responses. We crunch billions of data points to train ML models to forecast each customer’s usage. We do it by hiring clever, curious, and self-driven people, enabling them with modern tools and infrastructure and giving them lots of autonomy.

Our ML team consists of data scientists and front-end and back-end engineers, so that we can rapidly prototype and get innovative features in use in the platform at breakneck speed.

About the role

With the rapid progress in language modelling over the last year, we're working hard to make sure that we leverage this new technology to bring better service to customers. You’ll join our global ML/AI team, and focus on bringing this next generation of AI-powered features to Kraken. You'll work across the whole product lifecycle: identifying uses of new technologies via exploration, working closely with operations teams to validate that your ideas will bring value, implementing them in collaboration with front and backend engineers, and creating systems to monitor their ongoing performance.

You'll use state of the art LLMs and prompting techniques to create features, train models in-house where appropriate, and stay up to date with changes in the field. You'll use Python and Kubernetes to deploy models via API, and you'll use MLflow to manage trained models.

We're looking for someone with the below qualities..

• Passionate about working in energy and contributing to the energy transition
• Curious and self driven - in a field that changes so quickly, its essential you have the initiative to make decisions yourself, and can find solutions to novel problems without lots of help and support
• Learns fast and is enthusiastic about learning new technologies
• A passion for LLMs and the growing ecosystem around them, and hands-on experience with using them in production
• Experience with machine learning, and deploying models in production
• Has an engineering mindset - passionate about building robust tools, and has experience with some of the below technologies: Python, ML python packages like pytorch, huggingface and scitkit-learn, NLP, Kubernetes, SQL to prepare datasets for training and performance tracking

• AWS cloud infrastructure
• Databricks Delta Lake for data lake and warehouse storage and querying
• dbt for data modelling and transformations
• Spark for large data processing
• Python data ecosystem as main scripting and analytics language
• Jupyter and Jupyter Hub for notebook analytics and collaborationAirflow for task scheduling
• Kubernetes for data services and task orchestration
• MLflow for experiment and model management
• Github, Circle CI, Grafana and Prometheus for version control, deployment and monitoring
• Tableau and Streamlit as data front ends

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people 
• Visit our perks hub - Octopus Employee Benefits

We would prefer someone who can work in our London office but will consider remote candidates. However, you do need to be able to work in the UK.

We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in.

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

Our team

All technology is written and maintained by a multi-discipline engineering team of around 300 people globally. Our engineers work in ‘super teams’ which are focused on key areas of our platform as well as other innovative products. This also includes server-side, client-side and mobile engineers working closely with UX experts, copywriters and designers. 

Teams are empowered to choose a way of working that works for them, often opting for a Kanban-like approach. Notion and Asana are then used to specify and manage work; Github, CircleCI and Terraform Enterprise as part of an immutable-infrastructure, continuous delivery pipeline; and Datadog, Sentry and Cloudwatch to measure performance and monitor production. 

We make sure that Kraken provides the right data to continually learn & improve. We use state of the art NLP to analyse customer messages, suggest actions and help to generate responses. We crunch billions of data points to train ML models to forecast each customer’s usage. We do it by hiring clever, curious, and self-driven people, enabling them with modern tools and infrastructure and giving them lots of autonomy.

Our ML team consists of data scientists and front-end and back-end engineers, so that we can rapidly prototype and get innovative features in use in the platform at breakneck speed. 

We’re Charging Kraken to power utilities beyond energy (think water, broadband,..) and have created a new business Kraken Utilities. We are building this team from scratch and are looking for engineers for Kraken Utilities to help us build and scale the team, implement a good culture and work on some really exciting tech challenges. 

Together with the rest of the team, you will bring the same revolutionary customer experience, operational excellence and speed of innovation that Kraken is powering across energy retailers to other sectors.

What you'll do

• We have lots of difficult design challenges to solve. The UK utilities market is complicated, outdated and process-heavy - there's an awful lot of domain modelling that we need to get right. Strong attention to detail is essential.
• We have challenging technical problems to solve; like processing tens of millions of meter readings a day. We need the right technology in place to handle this smoothly as well as feeding data into a machine learning pipeline that models and predicts consumption. Or thinking about how we adapt Kraken to improve other utilities like water and broadband.
• There's a great opportunity for disruption in the UK energy market. The big suppliers still dominate, but are not exactly popular. The energy landscape is changing as we move to more dis-aggregated forms of generation, with less predictability, more dynamism and smarter technology.
• You'll be working for a company that’s fighting climate change. Our generation arm is the largest investor in solar generation in the UK, and is funding wind and anaerobic digestion. As a supplier, we're helping people to use greener technology and renewable energy, all helping move the UK towards a lower carbon future.

• AWS cloud infrastructure
• Databricks Delta Lake for data lake and warehouse storage and querying
• dbt for data modelling and transformations
• Spark for large data processing
• Python data ecosystem as main scripting and analytics language
• Jupyter and Jupyter Hub for notebook analytics and collaboration
• Airflow for task scheduling
• Kubernetes for data services and task orchestration
• MLflow for experiment and model management
• Github, Circle CI, Grafana and Prometheus for version control, deployment and monitoring
• Tableau and Streamlit as data front ends

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people 
• Visit our perks hub - Octopus Employee Benefits

We would prefer someone who can work in our London office on a hybrid basis, coming into the office 2 days a week. You do need to be able to work in the UK.

We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in.

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.

OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

This position will be within the Fluence Digital business unit, formed following Fluence’s acquisition of San Francisco-based start-up AMS. Fluence Digital’s IQ platform uses artificial intelligence, advanced price forecasting, portfolio optimization and market bidding to ensure energy storage and flexible generation assets are optimally participating in wholesale electricity markets.

Job Purpose:

Your primary responsibilities will be to: EMEA

This position will be home based in the United Kingdom and will report to the VP Fluence Digital Commerce EMEA.

We are seeking a Pre-Sales Engineering manager to grow and lead a very successful presales team across EMEA focused on serving the Renewable Energy industry. Solutions are SaaS base and focused on the optimisation of renewable energy assets.

Initially responsible for carrying out Sales Engineering functions in support of the EMEA sales organisation with a view to then hire, coach and lead the Sales Engineering team across

Work closely with customers to help them solve their problems using Fluence Digital’s

products and services.

Be a critical conduit between Fluence’s clients/targets and Fluence’s Sales, Marketing, Product Development and Technology teams to help all parties better understand the commercial Renewable Energy industry and the data, tools, and methods to solve industry problems.

Business travel may be up to 30% to provide in-person support with field sales initiatives

regionally and on occasion, globally.

The ideal candidate must have strong interpersonal skills as well as be organized, meticulous,

creative, and bring a desire to tackle challenges as an opportunity to develop new skills and

contribute to company objectives and growth.

Key Accountabilities/Responsibilities:

• Educate current and potential clients on the benefits of Fluence’s solutions as they relate to the Renewable Energy market.

• Work closely and collaboratively with Product Managers and Marketing to create and maintain sales collateral (e.g., presentations, proposals, sell sheets, training, RFP and other tender documents, etc.) that resonate with our customer and prospects.

• Assist sales calls remotely or in-person to help qualify opportunities and deliver product demonstrations and presentations.

• Train and support the coaching of the sales team ongoing in understanding Fluence’s solutions and in delivering excellent product demonstrations.

• Summarise customer’s technical perspective to assist Sales, Marketing, Product and Technology to understand the voice of the customer, the users’ perspectives, and the problems they seek to solve.

What does the ideal candidate bring to Fluence?

• Minimum 3 years as a senior Sales Engineer at a previous technical presales organization
• Work effectively across multiple leaders and departments
• Familiarity with connecting and optimizing assets within a customer business.
• Ability to convey complex matters in simple business-friendly terms.
• Material desire and ability to assist customers and in solving their problems through use of Fluence Digital’s tools and data.
• Excellent communication and presentation skills, especially in client-facing contexts - must be highly comfortable working with people across several organizations.
• Experience in pre-sales or sales role, working collaboratively with Sales Teams, understanding the full sales life cycle and processes is a plus.
• Must be an independent, highly motivated self-starter, naturally pro-active with great sense of
• initiative.
• MS Office expertise, including strong PowerPoint skills are a must.
• Ability to understand SCADA, basic programming languages (Python and SQL) and IOT a plus.

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.