About Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a high performing team to take on the outdated banking solutions. If you are passionate about innovation, thrive in fast-paced environments, embrace a challenge, hate bureaucracy, and can’t think of anything more exciting than disrupting the status-quo, then read on to learn more.
About the Role
As a Data Scientist you will be responsible for implementing our data science strategy - which spans analytics through to machine learning across product development, performance improvement and risk management. This is a hands-on role where no task is too small or too big for you - from day to day performance analytics all the way to advanced analytics / ML-based projects.
The Data team is part of the broader Operations team and partners across the business to provide long-term and short-term decision making support. You are comfortable working cross functionally, internally and externally driving projects and providing insight, staying multiple ‘moves’ ahead of where we are. You will have a passion for data driven insights and the application of data science to real world problems.
Role Responsibilities
Data Operations
- Execute Zeller’s approach to the collection and use of data assets across the business
- Build processes and techniques to ensure the quality of data and information across the business and providing the basis of high trust in all of data assets;
- Work with Data Engineers to efficiently and effectively scale our data infrastructure to ensure that Data Science needs are incorporated into our growth roadmap.
- Implementation and execution of Zeller’s Machine Learning approach across all business applications and domains - from pricing to risk management and beyond. This will include, but not limited to:
- Developing and training machine learning models to improve Zeller’s fraud detection processes;
- Understanding, predicting and preventing churn by analysing customer behavioursSupport new product development ideas by providing guidance on the best use of AI/ML to develop products or supporting tools.
- Working with the business across research and day-to-day activity to provide tools, insights and BI to support decision making.
- Using data and analysis techniques to identify:
- Product improvements - including cross sell / up sell, improved personalisation, pricing and risk management;
- Process improvement - including funnel and operational efficiency optimisation and improvements to the business’ forecasting approach;
- Monetisation opportunities of Zeller’s data assets.
- 2 - 5 years of experience in BI / Data Science in a high growth environment;
- Strong mathematical & numeracy skills;
- Experience in SQL, noSQL, Python / R / Matlab - Python skills are valued;
- Understanding of ETL framework and ETL tools including Skyvia, FiveTran, Apache Airflow;
- Excellent analytical skills - the ability to identify trends, patterns and insights from data;
- Experience with ML / AI models and their application to business problems such as churn, cross sell, risk assessment and other;
- Experience interpreting data and analysis to translate these insights into actionable outcomes / business decisions that improve Zeller’s strategy, product and operations.
- You love to challenge the status-quo;
- You’re agile, ambitious, and motivated to be the best at everything you do;
- Ability to work autonomously yet collaboratively;
- Excellent attention to detail;
- Presentation skills – ability to write and speak clearly to easily communicate complex ideas in a way that is easy to understand;
- Structured problem solving skills and comfortable with ambiguity;
- Be able to continually balance speed, perfection, and actionable outcomes from your analysis.
What’s in it for you?
Zeller offers a balanced, progressive and supportive work environment - with a competitive salary package, including equity from an early stage.
With competitive parental leave and other benefits on offer, now's the time to join our rapidly growing team with opportunities to develop your career - wherever your passions and skills take you.
Like the rest of the team, you’ll benefit from:
A competitive salary package, including equity from an early stage;
A balanced, progressive, and supportive work environment;
Excellent parental leave and other leave entitlements;
A fantastic office environment;
Endless learning and development opportunities;
Plenty of fun and social opportunities - we love to come together as a team;
An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
Being part of one of Australia’s most exciting scale-ups.
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