N1 Health (formerly Algorex Health) Careers

N1 Health is an AI Platform company that helps healthcare organizations prioritize, action, and maximize patient and member engagement. N1 Health’s market-leading Applied AI Platform provides healthcare companies with pre-packaged models, curated third party data, and a secure and scalable technology platform that enables the deployment of targeted services at the individual, household, and neighborhood level. Data science-driven insights lead to relevant, specific, and help-first interventions that optimally connect individuals to resources based on their specific needs and the capacity of the system.

We’re working to empower our customers to utilize data science and digital technologies to impact these social determinants of health and to better serve their most vulnerable members and patients. We’re passionate, creative, and motivated and looking for team members who are the same. We are enthusiastic learners and believe fundamentally that this is a two-way street - we’ll invest in your learning and growth, just as you’ll advance the company’s mission and support our clients through your work.

Role Overview

Data Analysts own the analytical deliverables for our clients and partner closely with our Project Managers and Account Directors to present insights, inform business decisions, and drive patient outcomes based on our data.  As a Data Analyst on the Customer Experience team, you will analyze our machine learning models and data assets to generate actionable insights and answer key client questions. Your work will empower clients to run member outreach campaigns and improve health outcomes for individuals and families.

Responsibilities include:

Dig into ambiguous problems to generate insights and answer key questions  

Partner closely with Project Managers to summarize analytical findings and present compelling data-driven recommendations directly to our external clients

Deliver on multiple, concurrent projects in a fast-paced, results-oriented environment

Develop effective relationships as an analytics expert with external client stakeholders

Collaborate with cross-functional teams to deliver best-in-class value for clients

The Ideal Fit

We’re looking for motivated candidates who are ready to learn and grow, and who meet the following requirements:

Self-starter who thrives in ambiguity and is motivated by a fast-paced work environment

Passion for using data to solve complex problems

Energized about working in a customer-facing capacity (this role is ~80% customer-facing)

Deeply curious and driven to dive into new domains

Adaptable to change, think on your feet, and quickly learn new skills

Additional Requirements

• Data-driven; passion for telling a compelling story using data and informing business decisions
• Excellent interpersonal, communication, and presentation skills
• Demonstrated ability to work cross functionally and collaboratively with internal and external stakeholders
• Proactive team-player who doesn’t hesitate to take ownership and initiative
• Experience with SQL or demonstrated ability to learn
• Demonstrated ability to interpret and create data visualizations
• Basic understanding of Python is a bonus
• Degree in a quantitative field, or similar work experience

N1 Health is proud to be an Equal Opportunity Employer. Our vision is to foster an environment in which all N1 Health employees of diverse backgrounds and identities feel supported and empowered through the ongoing development of a shared, inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. For individuals with disabilities who would like to request an accommodation, please email recruiting@n1health.com, and for any questions around diversity, equity, and inclusion, please reach out to the leaders of our internal Equity Group at equity@n1health.com.

N1 Health is an AI Platform company that helps healthcare organizations prioritize, action, and maximize patient and member engagement. N1 Health’s market-leading Applied AI Platform provides healthcare companies with pre-packaged models, curated third party data, and a secure and scalable technology platform that enables the deployment of targeted services at the individual, household, and neighborhood level. Data science-driven insights lead to relevant, specific, and help-first interventions that optimally connect individuals to resources based on their specific needs and the capacity of the system.

We’re working to empower our customers to utilize data science and digital technologies to impact these social determinants of health and to better serve their most vulnerable members and patients. We’re passionate, creative, and motivated and looking for team members who are the same. We are enthusiastic learners and believe fundamentally that this is a two-way street - we’ll invest in your learning and growth, just as you’ll advance the company’s mission and support our clients through your work.

Role Overview

Senior Data Analysts own analytical presentations and deliverables for our clients, and are responsible for advising business decisions and driving patient outcomes based on our data. You will analyze our machine learning models and data assets to proactively generate actionable insights and connect them to key the business needs of our clients. You will work on analyses of medical cost, utilization, health plan enrollment, benefit utilization, and social determinants of health, and you will evaluate the financial impact of member behavior. Your work will empower clients to run member outreach campaigns and to measure and improve health outcomes for individuals and families.

Ideal Fit

• Energized about working in an 80% customer-facing capacity
• Self-starter who thrives in ambiguity and is motivated by a fast-paced work environment
• Passion for using data to solve complex problems
• Adaptable to change, think on your feet, and quickly learn new skills

• Dig into ambiguous problems to generate insights that connect to business priorities
• Lead the summarization of analytical findings and present compelling data-driven recommendations directly to our external clients
• Deliver on multiple, concurrent projects in a fast-paced, results-oriented environment
• Develop effective relationships as an analytics expert with external client stakeholders
• Collaborate with cross-functional teams to deliver best-in-class value for clients

• Passion for telling a compelling, data-driven story to executive-level business stakeholders
• Excellent interpersonal, communication, and presentation skills
• Proactive team-player who takes ownership and initiative
• Demonstrated ability to work cross-functionally with internal and external stakeholders
• 2+ years experience with SQL and analytics tooling, basic understanding of Python
• Intermediate understanding of statistics and probability, including predictive modeling
• 2+ years relevant work experience or master’s degree in quantitative field
• Experience in healthcare or population health is a bonus

N1 Health is proud to be an Equal Opportunity Employer. Our vision is to foster an environment in which all N1 Health employees of diverse backgrounds and identities feel supported and empowered through the ongoing development of a shared, inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. For individuals with disabilities who would like to request an accommodation, please email recruiting@n1health.com, and for any questions around diversity, equity, and inclusion, please reach out to the leaders of our internal Equity Group at equity@n1health.com.

N1 Health is an AI Platform company that helps healthcare organizations prioritize, action, and maximize patient and member engagement. N1 Health’s market-leading Applied AI Platform provides healthcare companies with pre-packaged models, curated third party data, and a secure and scalable technology platform that enables the deployment of targeted services at the individual, household, and neighborhood level. Data science-driven insights lead to relevant, specific, and help-first interventions that optimally connect individuals to resources based on their specific needs and the capacity of the system.

We’re working to empower our customers to utilize data science and digital technologies to impact these social determinants of health and to better serve their most vulnerable members and patients. We’re passionate, creative, and motivated and looking for team members who are the same. We are enthusiastic learners and believe fundamentally that this is a two-way street - we’ll invest in your learning and growth, just as you’ll advance the company’s mission and support our clients through your work.

Role Overview

The Consultant will have overall responsibility for the day-to-day management of customer execution. You will serve as the liaison between the customer and internal teams, ensuring the customer is on track to achieving stated partnership objectives. As a Consultant on the Customer Experience team, you will be the primary point of contact for your assigned accounts, managing relationships across multidisciplinary teams internally and externally. Reporting to Director of Healthcare & Program Delivery, the Consultant will be accountable for implementation and ongoing client operations, while also assisting with strategic account plans to ensure customer satisfaction, retention and growth. The Consultant will ensure key deliverables are accomplished on time, customer experience is exceptional, and the scope of work per customer is properly executed.

Responsibilities include:

• Act as the expert in customer contract scope, including requirements gathering, deliverables with respective milestones, reporting, and overall project tracking
• Establish strong, lasting relationships across key client stakeholders, serving as the primary daily point of contact
• Regularly monitor and report on customer metrics to ensure they are on track to key partnership outcomes
• Support program analysis, both short term and long term, including program evaluation
• Develop and deliver executive level presentations that are clear, concise and outcomes driven
• Understand current industry trends and apply learnings to customer management

• Energized about working in a customer-facing capacity (this role is ~80% customer-facing)
• Relentless dedication to customer satisfaction
• Passion for using data to solve complex problems
• A foundational understanding of project management and project controls
• Exceptional ability to plan, execute and successfully manage multiple complex projects and competing priorities with professionalism, enthusiasm, and a meticulous eye for detail
• Self-starter who thrives in ambiguity and is motivated by a fast-paced work environment
• Team player who has a “no task is too small” attitude
• Hyper-organized, highly motivated, and eager to learn quickly

• Bachelor’s Degree, with a minimum of 2 years of experience
• Experience in health care preferred, with a minimum understanding of healthcare market landscape
• Understanding of healthcare data (clinical, claims, CRM), care management, Medicare/Medicare Advantage plans, Medicaid, performance measurement, and value-based care
• Strong interpersonal and communications skills that are authentic and empathetic
• Experience partnering with cross-functional teams
• Experience using data to inform decision making
• Excel proficiency (pivot tables, charts, functions)

N1 Health is proud to be an Equal Opportunity Employer. Our vision is to foster an environment in which all N1 Health employees of diverse backgrounds and identities feel supported and empowered through the ongoing development of a shared, inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. For individuals with disabilities who would like to request an accommodation, please email recruiting@n1health.com, and for any questions around diversity, equity, and inclusion, please reach out to the leaders of our internal Equity Group at equity@n1health.com.

Overview

We are a VC backed startup in the applied AI platform space that drives measurable business results for healthcare organizations. We combine detailed consumer data, predictive models, and cloud-native technology to create a holistic picture of every individual to generate meaningful predictions that enable precision in your outreach and interventions. Our experienced Data Science and Customer Experience (CX) Teams transform these predictions into actions that improve your members’ and patients’ health outcomes and drive your financial performance. We get you the results that matter, fast – better health for every one.

Role Description

As the Manager of Go To Operations, you will be working to help N1 Health implement and optimize our Product-Led Growth strategy.  As a leading Health Care AI Platform, N1 is focused on and differentiated by our focus on ensuring that our technology leads to meaningful member/patient outcomes.  Our company has achieved significant growth by working closely with customers to make adopting AI into their core business processes an easy ‘try-buy’ experience.  Working on the Customer Solutions team, you will partner with large Health Care organizations to:

Develop a strategic plan to use AI to provide personalized health care to underserved/unengaged members and householdsDevelop business cases and financial analyses to support the strategic planOperationalize the plan in partnership with customer executivesIdentify new and innovative use cases for our AI and data platformIdentify and plan for potential technology and channel partnerships

This role involves building deep and value-based relationships with a small number of large, high-profile Health Care organizations driving multi-million dollar programs that provides better care for tens of thousands of members.  In our fast-growing company this role is a launch pad to other leadership positions.

Key Responsibilities

Developing strategic and operational plansFinancial analysis at CFO levelDeveloping strong partnerships with senior management at customersAlign with macro market, business and regulatory trends in Health Care

Required Qualifications

·         Bachelor’s degree

·         Strategic understanding of sales and marketing principles and practices

·         At least 4 years of professional experience in private equity, management consulting, or strategy

·         Experience or interest in technology/healthcare

·         Strong interpersonal, communication, presentation, and organizational skills

·         Proven analytical skills and a data-driven mentality

·         Ability to lead and influence cross-functional teams and drive transformational change.

N1 Health is proud to be an Equal Opportunity Employer. Our vision is to foster an environment in which all N1 Health employees of diverse backgrounds and identities feel supported and empowered through the ongoing development of a shared, inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. For individuals with disabilities who would like to request an accommodation, please email recruiting@n1health.com, and for any questions around diversity, equity, and inclusion, please reach out to the leaders of our internal Equity Group at equity@n1health.com. 

N1 Health is an AI Platform company that helps healthcare organizations prioritize, action, and maximize patient and member engagement. N1 Health’s market-leading Applied AI Platform provides healthcare companies with pre-packaged models, curated third party data, and a secure and scalable technology platform that enables the deployment of targeted services at the individual, household, and neighborhood level. Data science-driven insights lead to relevant, specific, and help-first interventions that optimally connect individuals to resources based on their specific needs and the capacity of the system.

We’re working to empower our customers to utilize data science and digital technologies to impact these social determinants of health and to better serve their most vulnerable members and patients. We’re passionate, creative, and motivated and looking for team members who are the same. We are enthusiastic learners and believe fundamentally that this is a two-way street - we’ll invest in your learning and growth, just as you’ll advance the company’s mission and support our clients through your work.

Role Overview

A successful candidate in this role will be passionate about how AI can drive outcomes and impacts for members and believes AI requires a technology enabled service delivery model to be effectively deployed in health care. This role will work across our Customer Solutions, Customer Experience, Engineering and Data Science teams to support and boost outcomes for our clients.

This position requires familiarity with Product Led Growth concepts, willingness to listen to and understand both customer and internal teams needs and the energy and determination to own and drive strategic initiatives as a individual contributor in a very fast growing startup environment.

Responsibilities:

Strategic:

Understand how our customer leverage our solutions to better document their needs, evolve our product led growth buying process, map out an evolving competitive landscape and turn insights into messages and collateral that drives deals forward

Partner with our delivery organization to publish customer case studies and run our customer advisory board and create and deliver marketing collateral

Product Definition

Collaborate with engineering, data science and sales teams to articulate clear product definition, customer value and execute effective product communication

Thrive in a data driven organization with measurable objectives and OKRs and aggressive goals

Content And Collateral

Lead internal and external publication of our technology and services offerings to train, sell and scale our offerings

Collaborate with product, engineering and customer experience teams to create product collateral around Use Case guides, videos, workshops, case studies, and other product related content

Build community among our key customer leaders via our customer advisory board, feature development meeting researchers and engineers, both in the academic sphere as well as in the startup ecosystem via social media, email campaigns, content hub, etc

Required Experience / Skills

2+ years experience in product marketing, or product management working with tech-enabled services

Growth mindset with willingness to take on ambiguous assignments, make informed decisions, and lead projects to evolve the organization

Either (a) technical consulting experience or (b) technical delivery experience across software engineering or data science, or an engineering field.

Excellent written and verbal communication and comfort with quick reviews and turn-around of collateral

Customer-facing experience and a customer-first mindset

Experience leveraging data to drive decision making processes

Ready to experience the high and lows of a fast growth startup

Ideal Experience

A bachelor’s degree in Engineering, CS, or other Engineering field

Experience with Product Led Growth Strategies

Algorex Health is proud to be an Equal Opportunity Employer. Our vision is to foster an environment in which all Algorex employees of diverse backgrounds and identities feel supported and empowered through the ongoing development of a shared, inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. For individuals with disabilities who would like to request an accommodation, please email recruiting@algorexhealth.com, and for any questions around diversity, equity, and inclusion, please reach out to the leaders of our internal Equity Group at equity@algorexhealth.com

N1 Health is an AI Platform company that helps healthcare organizations prioritize, action, and maximize patient and member engagement. N1 Health’s market-leading Applied AI Platform provides healthcare companies with pre-packaged models, curated third party data, and a secure and scalable technology platform that enables the deployment of targeted services at the individual, household, and neighborhood level. Data science-driven insights lead to relevant, specific, and help-first interventions that optimally connect individuals to resources based on their specific needs and the capacity of the system.

We’re working to empower our customers to utilize data science and digital technologies to impact these social determinants of health and to better serve their most vulnerable members and patients. We’re passionate, creative, and motivated and looking for team members who are the same. We are enthusiastic learners and believe fundamentally that this is a two-way street - we’ll invest in your learning and growth, just as you’ll advance the company’s mission and support our clients through your work.

Role Overview

The Associate Consultant will have responsibility for the day-to-day management of customer execution by both independently managing customers, as well as supporting lead Consultants in management of complex accounts. You will serve as the liaison between the customer and internal teams, ensuring the customer is on track to achieving stated partnership objectives. As an Associate Consultant on the Customer Experience team, you will be the primary point of contact for your assigned accounts, managing relationships across multidisciplinary teams internally and externally. The Associate Consultant will be accountable for implementation and ongoing client operations, while also assisting with strategic account plans to ensure customer satisfaction, retention and growth. The Associate Consultant must ensure key deliverables are accomplished on time, customer experience is exceptional, and the scope of work per customer is properly executed.

Responsibilities include:

• Become the expert in customer contract scope, including requirements gathering, deliverables with respective milestones, reporting, and overall project tracking.
• Establish strong, lasting relationships across client project stakeholders, serving as the primary daily point of contact.
• Regularly monitor and report on customer metrics to ensure they are on track to key partnership outcomes.
• Support program analysis, both short term and long term, including program evaluation.
• Support delivery of executive level presentations that are clear, concise and outcomes driven.
• Understand current industry trends and apply learnings to customer management.

• Energized about working in a customer-facing capacity (this role is ~80% customer-facing)
• Relentless dedication to customer satisfaction
• Passion for using data to solve complex problems
• Interest in project management and project controls
• Growing ability to plan, execute and successfully manage multiple projects and competing priorities with professionalism, enthusiasm, and a meticulous eye for detail
• Self-starter who thrives in ambiguity and is motivated by a fast-paced work environment
• Team player who has a “no task is too small” attitude
• Hyper-organized, highly motivated, and eager to learn quickly

• Bachelor’s Degree, with a minimum of 1-2 years of experience (can include internship experience)
• A basic understanding of the health care market landscape
• Strong interpersonal and communications skills that are authentic and empathetic
• Experience working with multiple teams
• Passion for using data to inform decision making

N1 Health is proud to be an Equal Opportunity Employer. Our vision is to foster an environment in which all N1 Health employees of diverse backgrounds and identities feel supported and empowered through the ongoing development of a shared, inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. For individuals with disabilities who would like to request an accommodation, please email recruiting@n1health.com, and for any questions around diversity, equity, and inclusion, please reach out to the leaders of our internal Equity Group at equity@n1health.com.