Whoop Careers

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers our members to perform at a higher level through a deeper understanding of their bodies and daily lives through science-backed research, data and daily habit tracking.

As a Copywriter at WHOOP, you will work closely with our marketing team to craft both short-form marketing copy and long-form editorial pieces across multiple channels such as email, social, blog, podcast, and video. Additionally, you'll work as a cross-functional liaison between Creative and other key teams including Sports Marketing, Product, Apparel & Accessories, and more to ensure the brand voice is used consistently throughout all organizational comms.

Responsibilities:

• Assist in developing, maintaining, and uploading content to our blog, The Locker. This includes identifying content opportunities, writing content on a regular basis, and uploading and building posts.
• Write/edit copy across all marketing channels, including web copy, landing pages, paid social, email, in-app comms, social, apparel & accessories, and more 
• Deeply understand copy efficacy, fine tuning all comms based on best practices per channel
• Ensure all copy aligns with our brand voice and style guidelines across all WHOOP channels, balancing scientific expertise and credibility with brand power
• Stay on top of industry trends and best practices, including the incorporation of AI to improve efficiency
• Audit our content and comms for accuracy as WHOOP continues to evolve

• 3-5 years of copywriting experience in-house or at an agency
• Experience with Wordpress / Contentful 
• A portfolio of work across various digital channels
• Familiarity or interest in the health and wellness space a plus
• Strong experience on large cross-channel and/or direct-marketing initiatives across media, both online and off
• Extreme attention to detail when it comes to editing and proofreading 
• Ability to move fast, pivot often, and manage requests from various teams and stakeholders
• Excellent communication skills, both written and verbal

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an advanced health and fitness wearable, on a mission to unlock human performance. WHOOP empowers its members to improve their health and perform at a higher level through a deeper understanding of their bodies and daily lives.

As a Data Scientist II on the Health Data Science team, you’ll help develop technology at the core of the business. In collaboration with clinicians, research analysts, and product managers, members of the Health Data Science team build features that help members improve their health and better understand their body’s signals. You’ll work with data from a variety of sources including processed time series data generated by sensors on the WHOOP Strap, data collected from “gold-standard” devices, and data entered manually by WHOOP members via the mobile application. Using these data sources, as well as drawing upon clinical theory and evidence, you will design, train, and deploy machine learning algorithms that provide insights to members on topics such as physical fitness, reproductive health, cardiovascular health, and more. We’re looking for someone who has experience developing ML models with large datasets in Python and who is excited about the use of wearables in the health and wellness space.

RESPONSIBILITIES:

• Develop statistical and machine learning models to solve complex problems with data of varying structures
• Conduct research on specific health and physiological problems and integrate clinical research into the development of algorithms
• Productionize models and algorithms with assistance from data and software engineers as appropriate and monitor model performance and the production service in the field
• Work with MLOps engineers to stand up production backend APIs in Python that pass data through inference pipelines with trained machine learning models
• Collaborate with the product team to ensure we’re delivering maximal member-value
• Collaborate with our scientific and medical advisors as needed to ensure we are interpreting the data in a scientifically accurate and medically responsible way
• Reports to the Health Data Science Technical Lead

• Bachelor's Degree in Statistics, Data Science, Applied Mathematics, Computer Science or a related field. Master’s preferred
• 2+ years of full-time professional experience in a related area
• 2+ years experience applying advanced mathematical and statistical techniques
• Strong python programming skills and substantial experience with scientific python packages
• A strong interest in improving people’s health and well-being
• Experience working with processed physiological time series data such as that from PPG, ECG, or EEG sensors is a plus
• Experience deploying services and maintaining live code through logging and monitoring within a production environment is a plus

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors. 

We’re looking for a talented leader for our data science team. This team owns the development of features that enable our members to understand their sleep, recovery, and exercise behaviors. We’re looking for someone with a track record leading a cross-functional technical team, who is able to identify new opportunities to leverage our large and growing physiological dataset.

RESPONSIBILITIES:

• Lead a team of data scientists, providing guidance, mentorship, and professional development 
• Collaborate with your technical leaders and product leadership to strategize, roadmap, prioritize, and execute on team deliverables 
• Coordinate complex data science initiatives across the company 
• Communicate results to technical and non-technical stakeholders
• Develop, manage and scale the teams and their processes; evangelize these processes and best practices across the organization  
• Identify technology gaps and work with the Director of ML Platform to scope solutions that increase team efficiency 
• Identify new research areas and emerging technologies with potential applications to WHOOP's data science initiatives
• Collaborate with engineering teams to integrate data science models into production systems.
• Define and monitor key performance indicators (KPIs) to measure the effectiveness of data science initiatives and track progress towards goals
• Understand how our work impacts the business at large and communicate this back to the team
• Reports to the SVP of Data Science and Research 

• Bachelor's Degree in Mathematics, Statistics, Computer Science, or a related field
• 8+ years of full-time professional experience in a related area
• 2+ years of success leading a team of diversely skilled data scientists with a demonstrated ability to lead and inspire a team of data scientists
• Experience managing managers and growing leaders
• High bar for quality and commitment to delivering a world-class experience 
• Consistently positive attitude, highly self-motivated, and able to inspire others to do their best work across the company
• Ability to zoom out and do thoughtful strategic work yet also roll up your sleeves and zoom into important details 
• Expertise in scientific Python, proficiency in data manipulation, analysis, and visualization libraries; deep knowledge of statistical modeling techniques and machine learning algorithms
• Excellent verbal and written communication skills
• Excitement to work in a high energy, high growth startup environment
• Understanding of exercise physiology or athletic experience is preferred

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

Our vast, physiological dataset enables research at scales that have previously been impractical or prohibitively expensive through traditional academic processes. Research Scientists at WHOOP leverage this dataset to conduct original research for publication and to enable novel features in our consumer product. We are seeking an accomplished analyst with experience publishing original scientific research. The ideal candidate will leverage a wide array of statistical techniques and is excited to bring new insights to the scientific community and to our members.

RESPONSIBILITIES:

• Design studies to enable development of  models and algorithms that translate data into meaningful physiological measurements and insight
• Keep up with the latest developments in wearable technology by reading industry publications, gathering background knowledge, and staying up to date with emerging trends
• Respond to custom data and analysis requests from our partners. Includes both working with the partners to understand what is feasible and executing on the requests
• Provide analysis of data that is both scientifically and statistically sound while also digestible by non-technical clients
• Identify patterns in requests and build out tooling to increase the efficiency of the research process over time
• Write and revise high-quality manuscripts to communicate research findings to a wide range of audiences from peer reviewed academic journals to blog posts geared towards our members
• Manage the end to end research process including obtaining approval from third party IRBs when needed. 
• Manage and mentor a small team of junior research scientists 

• Masters in Statistics, Data Science, Applied Mathematics, Exercise Science, a related field or equivalent experience required. Ph.D. is preferred. 
• Experience with study design
• Experience publishing academic research in peer reviewed journals with preference given to experience with research involving human subjects
• Proficiency in statistics and data visualization required
• Proficiency in machine learning and deep learning preferred 
• Proficiency in scientific Python/R and SQL required
• Ability to formulate hypotheses, draw conclusions and deliver results
• Excellent verbal and written communication skills
• Ability to present findings to both internal and external stakeholders and communicate results to technical and non-technical audiences

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors. 

We’re looking for a talented leader for our ML platform team. This team owns a suite of tools and services that scientists use during the research, experimentation, and production phases of ML development to enable state of the art data science. You will play a pivotal role in ensuring the reliability, scalability, and performance of our machine learning infrastructure, enabling WHOOP to continue pushing the boundaries of human performance. The ideal candidate has a proven track record leading a cross-functional team, is able to identify new opportunities to leverage our large and growing dataset, and is excited to work with physiological data. 

RESPONSIBILITIES:

• Team Leadership: Build and manage a high-performing engineering team, providing mentorship, guidance, and support to facilitate their professional growth. Foster a collaborative and inclusive team culture
• Data Platform Strategy: Develop and execute the technical vision and roadmap for the data science platform, aligning it with WHOOP's overall business objectives. Drive innovation and identify opportunities to leverage emerging technologies
• Data Infrastructure: Oversee the design, development, deployment, and maintenance of WHOOP's data infrastructure, ensuring its reliability, scalability, and security. Architect robust and efficient systems for data collection, storage, processing, and analysis
• Model Development and Deployment: Collaborate with data science on end to end development and deployment of machine learning models including data preprocessing, feature engineering, model training, model evaluation, and model integration into production systems. Additionally implement and manage model versioning, tracking, and monitoring systems
• Collaboration: Collaborate closely with cross-functional teams, including data scientists, product managers, and software engineers, to understand their requirements and provide scalable solutions. Act as a bridge among the data science and engineering teams, fostering effective communication and knowledge sharing
• Technical Leadership: Stay abreast of the latest trends and advancements, and provide thought leadership to advance the team internally and evangelize the team externally
• Reports to the Senior Vice President of Data Science and Research

• Education: Bachelor's or advanced degree in computer science, engineering, or a related field. A strong academic background in data science and machine learning is desirable
• Experience: Minimum of 10 years of relevant experience, with at least 2 years in a leadership capacity. Prior experience developing and scaling data platforms for machine learning applications required
• Technical Skills: Proficiency in designing and implementing large-scale data processing and end-to-end ML pipelines. Strong expertise in cloud platforms and related services, such as AWS. Proficiency in Python and relevant data processing and manipulating libraries. Familiarity with data governance, security, and privacy requirements
• Leadership Abilities: Demonstrated success in leading and managing high-performing engineering teams. Strong interpersonal skills with the ability to collaborate effectively with diverse stakeholders. Proven track record of driving technical innovation and delivering complex projects on time and within budget
• Passion for Data and motivation to contribute to the advancement of human performance through data-driven insights

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. 

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. 

We are seeking a highly skilled and motivated Senior Engineering Program Manager (Data Science & Research) to join our team at WHOOP. As a Senior Engineering Program Manager (Data Science & Research), you will play a critical role in managing and driving the success of our data science, analytics, and research initiatives. You will collaborate closely with cross-functional teams to ensure the smooth execution of development projects and the delivery of high-quality insights and solutions.

RESPONSIBILITIES:

• Drive cross-functional collaboration data science, research, product, design, software engineering, membership services, and hardware so that engineering initiatives are properly prioritized and aligned with business objectives
• Monitor and control program cost, schedule, performance, scope, and risk to ensure product features and services are delivered on time and within budget
• Create and maintain program plans in close coordination with Data Science, Research, Product and Engineering Managers, including timelines, budgets, change logs, and risk mitigation plans
• Identify and resolve program issues, including resource conflicts, scope changes, and timeline adjustments
• Communicate key developments, updates, and risks to stakeholders in a timely manner 
• Drive continuous process improvement within the software engineering organization, including developing and implementing best practices, standards, and procedures for program management 
• Adapt and evolve to the needs of the team through the project or program lifecycle

• Experience in engineering program management, with a proven track record of delivering complex software engineering initiatives on time and on budget 
• Basic knowledge of Data Science and Research best practices
• Experience leading cross-functional teams,with particular emphasis on data science and research initiatives 
• Strong analytical and problem-solving skills, with the ability to think strategically about complex technical challenges 
• Strong communication and collaboration skills, with experience working with stakeholders at all levels of the organization 
• Experience with managing mobile app development 
• Experience with agile methodologies 
• Excellent project management skills, including the ability to manage multiple projects simultaneously.  
• Experience with wearable devices, cloud technologies, distributed systems, and/or microservices architectures is a plus 
• Experience with Jira and Google Workspace
• Scrappy and resourceful. When something needs to get done, you find a way to make it happen 
• Experience working in a fast startup environment and able to adapt to change 
• Passion for health and fitness 

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. 

As part of the Data Science Coaching team, you will develop technology at the core of WHOOP's business. You will build statistical and machine learning models that coach members to understand how their behaviors affect their bodies, as well as encourage positive behavior change to help members achieve their goals. You will work closely with physiology experts, data scientists, product leaders, and ML engineers. We are looking for a skilled data scientist who is passionate about developing data-driven features that improve our members’ health, wellness, and performance. 

RESPONSIBILITIES:

• Develop statistical and machine learning models underpinning member-facing coaching features, e.g., explaining factors driving sleep and recovery, and recommending interventions to optimize their performance
• Access and explore data from existing databases to formulate testable hypotheses and potentially new features
• Collaborate with data, ML, and ML Ops engineers to productize algorithms 
• Collaborate with our Product team to design features that deliver maximal member-value

• Bachelor's Degree in Statistics, Data Science, Applied Mathematics, Computer Science, or a related field
• Master's preferred
• 2+ years experience applying advanced statistical, data science, and ML techniques (e.g., causal inference techniques, neural networks, Bayesian statistics)
• Strong Python (including object-oriented programming) and SQL
• Proficiency in data visualization
• Ability to formulate hypotheses, draw conclusions, and deliver results
• Ability to communicate findings and results to technical and non-technical stakeholders
• Please mention if you have experience in human physiology, exercise physiology, or athletic experience!

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors. 

We’re looking for a talented leader for our WHOOP Labs teams. This department owns the broadly defined validation of our hardware including end-user experience and comfort, signal quality, and real world stress testing. WHOOP Labs is also responsible for collecting field data that enables the Data Science, Soft Goods, and Signal Processing teams to build novel products and algorithms. To serve the company’s diverse testing and validation needs, WHOOP Labs completes tens of thousands of data collections a year, this data shapes every aspect of the product and directly contributes to advancing WHOOP technology. 

We’re looking for someone with a proven track record leading and growing a cross-functional team, who is excited to work with our members, with our engineering departments, and isn’t afraid to roll up their sleeves and get sweaty. This position is in-person in Boston, MA.

Responsibilities:

• Communicate results to technical and non-technical stakeholders
• Advocate for the needs of WHOOP Labs and its team members. 
• Develop, manage and scale the WHOOP Labs teams and their processes; evangelize these processes and best practices across the organization
• Partner with stakeholders from engineering, product, apparel, signal processing, and data science to evaluate roadmapping tradeoffs and efficiently manage lab resources
• Ensure clear communication across the team and stakeholders.  
• Define and monitor key performance indicators (KPIs) to measure the effectiveness of lab initiatives and track progress towards goals
• Build the WHOOP Labs brand
• Reports to the SVP of Data Science and Research 

• Bachelor’s Degree in a STEM field, exercise science, biomechanics, or a related field
• 6+ years of full-time professional experience in a related area
• 2+ years of success leading a diversely skilled team, experience managing a dispersed team preferred
• Demonstrated ability to scale and lead a world class team
• Experience in experimental design and R&D
• Understanding of best practices regarding human research, including how to obtain IRB approval for new research projects; research ethics, data privacy, and consent. 
• Track record of successful project management, including resource allocation, timeline management, and risk mitigation
• Strong technical skills; proficiency with Microsoft Excel or basic scripting
• Excellent verbal and written communication skills. 
• Strong organizational skills, ability to plan ahead while still being flexible and able to work around challenges
• Strong networking and collaboration skills, with experience in building partnerships and engaging with external stakeholders
• Ability to present findings to stakeholders and communicate results to all colleagues
• Excitement to work in a high-energy, fast-paced startup environment
• Understanding of exercise physiology and athletic experience is preferred

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. 

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.

At WHOOP we’re on a mission to unlock human performance. WHOOP empowers members to optimize their performance through a deep understanding of their bodies and daily lives.

WHOOP Labs, ground zero for new product innovation at WHOOP, is seeking a highly professional and customer-focused individual to join our team. As the first point of contact for visitors and guests, you will play a crucial role in creating a positive and welcoming experience. You will also be an ambassador of the company, able to convert non-members to WHOOP members and help existing members get the most out of their membership. The ideal candidate will possess exceptional interpersonal skills, a polished demeanor, and an obsession with delivering top quality service to our study participants.

Responsibilities:

• Be present full-time, in-person in WHOOP HQ (Boston, MA) so as to be able to greet each participant as they arrive for their studies 
• Provide an exceptional level of customer service by ensuring participants' needs are met promptly and efficiently
• Oversee the sale of WHOOP memberships, accessories, and other merchandise to participants who come into the lab
• Educate non-member lab participants on the value of WHOOP membership and generate sign ups in the WHOOP free trial initiative
• Oversee the participant check-in process, ensuring key documentation is appropriately completed
• Uphold confidentiality and handle sensitive information with discretion
• Work collaboratively with the WHOOP Labs teams to ensure the lab is running optimally and participants are directed appropriately
• Daily management of GSuite systems (Google Voice, Gmail) for communicating with participants
• Maintain a clean, organized, and aesthetically pleasing reception and subject changing area that reflects the company's high standards, including ensuring subject amenities are stocked and pleasantly presented
• Serve as an ambassador of the company, help guests and study participants with WHOOP questions and troubleshooting, directing them to other resources for more complex inquiries and ensuring timely follow up
• Experiment with new ways to elevate the WHOOP Labs participant experience

• Previous retail, customer service, or hospitality experience encouraged
• A desire to interact with others on a daily basis in a fast paced environment.
• Strong organizational mindset, detail oriented with exceptional follow up skills
• Strong written and verbal communication skills
• A positive and friendly attitude with a genuine desire to provide excellent service
• Possess basic computer skills
• Willingness to own manual/housekeeping aspects of the role
• Ability to remain calm and composed in high-pressure situations, demonstrating problem-solving skills and adaptability
• Strong work ethic, reliability, creativity, and punctuality
• Knowledge or interest in technology and the wearable industry is a plus; experience using WHOOP preferred 
• Passion for health and wellness 

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.